Welcome to Innovibe. This short primer walks you through the concepts you'll use every day as a Practitioner: Clients, Tracks, Schedules, and Sessions. Once you know how they fit together, the rest of the app is mostly just menus that let you put them in motion.

The short version

As a Practitioner, you do three things on Innovibe:

1. Bring a Client on board - by inviting them to the platform, or by attaching an existing Client to yourself.
2. Choose a Track for that Client - a specific Innovibe Frequency at a specific potency.
3. Create a Schedule that says: play this Track, every N hours, for N days.

From there, Innovibe handles the rest. The Sessions (the actual listening events) are generated automatically from the frequency and duration you set. Your Client just opens the Innovibe Client app and their next session is waiting for them.

The building blocks

Client

A Client is the person you're working with. They have their own Innovibe Client app where they listen to the Tracks you assign. On Innovibe, every Client is connected to one or more Practitioners.

There are two ways a Client lands in your list:

• You invite them by email, and they receive a secure link to create their own Innovibe account.
• An existing Client is attached to you (for example if they were previously working with another Practitioner and are now working with you).

In the early days of your practice, most Clients will come from invitations.

Track

A Track is an audio Innovibe Frequency. Every Track in Innovibe is identified by three things:

1. Track Name - the Innovibe Frequency itself.
2. Potency - the strength (e.g. 30C, 200C, 1M).
3. Category - an extra classification, such as Kingdom or Family, used when a single Name + Potency has multiple variants.

When you assign a Track to a Schedule, Innovibe guides you through these three choices in order. First Name, then Potency, then Category. If a Name only has one Potency available, that field fills in for you automatically. Same for Category.

Schedule

A Schedule is the recurring plan that says play this Track, at this frequency, for this long. Every Schedule has:

• A Client - who listens.
• A Track (Name + Potency + Category) - what they listen to.
• A Schedule Type - Regular or Emergency (more on this below).
• A Start Date - when the plan kicks in.
• A Duration - 1 to 7 days.
• A Frequency - how often the Track plays during that window.
• Instructions (optional) - free-text notes for the Client, for example "take 10 minutes of quiet after listening" or "do this before breakfast".

Schedules are the main thing you actively manage on Innovibe.

Session

A Session is one specific listening event. You don't create Sessions by hand. Innovibe generates them for you from the Schedule's frequency and duration.

Example: a Regular Schedule with a frequency of every 6 hours for 3 days produces 12 Sessions (4 per day, 3 days). Each Session becomes available to the Client at the right moment.

Invitation

An Invitation is what you send to a brand-new Client who doesn't yet have an Innovibe account. It's a one-time email with a secure signup link that automatically connects the Client to you once they accept.

Invitations have a 14-day lifespan. If a Client hasn't accepted within 14 days, the invitation expires and you can send a fresh one.

Regular vs Emergency Schedules

Every Schedule is either Regular or Emergency. The difference is pacing:

Emergency Schedules let you get an Innovibe Frequency to a Client very frequently for a short window. Regular Schedules are the workhorse for everyday care.

A dedicated article walks through each option and when to choose it.

What you create vs what Innovibe creates for you

Keeping this split clean makes the rest of the app feel predictable:

You create:

• Invitations to new Clients
• Schedules (and their Instructions)
• Edits, pauses, resumes, and early endings of active Schedules

Innovibe creates for you:

• Sessions (one per playback slot, calculated from the Schedule's frequency and duration)
• Delivery of each Session to the Client's app at the right time
• A full history of every listening event, ready for you to review
  
• Reminders for schedules that are due

You never schedule Session 1, then Session 2, then Session 3. You describe the pattern once. Innovibe fills in the calendar.

A typical first workflow

Here's how the pieces come together when you work with a new Client:

1. Invite the Client. On the "Create Schedule" page, enter the Client's email and a few basic details. Innovibe sends them an invitation.
2. Pick the Innovibe Frequency. In the same form choose a Track Name, then a Potency, then a Category.
3. Set the pattern. Choose Regular or Emergency, a Start Date, a Duration (1 to 7 days), a Frequency, and any Instructions.
4. Save. The Schedule appears in your Schedules list. As soon as the Start Date arrives, Innovibe begins generating Sessions.
5. Follow along. You can pause, resume, edit, or end the Schedule at any time. You can also review every Session on the Client's detail page.

Where to go next

• Bringing a Client on board: invite or attach - how to invite a brand-new Client or attach someone who already has an account.
• Creating a Schedule: picking a Track, Potency, and Category - the cascading Track picker in depth.
• Regular vs Emergency Schedules and choosing a frequency - when to use each and how to pick the right interval.
• Managing a Schedule after it's live - pause, resume, edit, end.
• Seeing a Client's scheduled sessions and history - how to review what's happened per Client.

(Links will be added as each article is published.)

Need help?

If anything is unclear, we're here:

• Email: support@innovibe.life
• Open a support ticket: support.innovibe.life/portal/en/newticket
• Browse the help center: support.innovibe.life